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Tag Archives: catalina
OCS Patches Released
Today a number of new patches were released including updates for OCSPE (Phone Edition), OCS and Communicator. Included in the Communicator update is a fix for the audio quality issue I wrote about here. As always please test all patches in a non-production environment. Continue reading
Posted in Uncategorized
Tagged 8540, catalina, Communicator, CX700, Hotfix, MOC, MOC Phone, OCS, OCS 2007 R2, OCS Patches, static, static on phone, Tanjay, USB
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A workaround for folks experiencing quality issues when using MOC and Vista
After working with Microsoft for the passed few weeks on a significant audio quality issue we have found what’s causing the problem and a good workaround until a fix is released. Continue reading
Posted in Uncategorized
Tagged can't dial extension, catalina, Communicator, cx200, Hotfix, MOC, OCS, OCS 2007 R2, OCS as a PBX, OCS Patches, static, static on phone, Static with Vista, USB, Vista, Vista and MOC, Voice
4 Comments
For all who are having audio quality issues with MOC and Vista, a request for input.
All, I currently have a case open with Microsoft around call quality issues when utilizing Vista and MOC. These issues can occur with a Catalina or any other device that is connected to your PC. We have found some interesting … Continue reading
Posted in Uncategorized
Tagged catalina, Communicator, cx200, Hotfix, MOC, OCS, OCS 2007 R2, OCS Patches, QoE, Qos, static, static on phone, USB
2 Comments
From The People Who Brought You: Static with Catalina Phones – maybe not the phones fault…
On to the reason for the post. Way back on July 9th I wrote a post about hardware problems causing static and clicking sounds on Catalina’s. What we’ve found after some more testing is below: Continue reading
Posted in Uncategorized
Tagged catalina, Communicator, cx200, MOC, OCS, OCS 2007 R2, OCS as a PBX, static, static on phone, USB, Voice
4 Comments
Static with Catalina Phones – maybe not the phones fault…
I’ve been working hand in hand with a client to isolate some static/clicking sound issues for users utilizing the CX200 (Catalina phones). We did a good amount of monitoring and didn’t see a single red flag, in fact our MOS was 2.95 on PSTN calls (that’s about as good as it gets)…. Continue reading
Posted in Uncategorized
Tagged catalina, Communicator, cx200, MOC, MOC Phone, OCS, OCS 2007 R2, OCS as a PBX, static, static on phone, USB, Voice
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