Tag Archives: catalina

OCS Patches Released

Posted on October 30, 2009 by

Today a number of new patches were released including updates for OCSPE (Phone Edition), OCS and Communicator. Included in the Communicator update is a fix for the audio quality issue I wrote about here. As always please test all patches in a non-production environment. Continue reading →

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A workaround for folks experiencing quality issues when using MOC and Vista

Posted on August 27, 2009 by

After working with Microsoft for the passed few weeks on a significant audio quality issue we have found what’s causing the problem and a good workaround until a fix is released. Continue reading →

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For all who are having audio quality issues with MOC and Vista, a request for input.

Posted on August 26, 2009 by

All, I currently have a case open with Microsoft around call quality issues when utilizing Vista and MOC.  These issues can occur with a Catalina or any other device that is connected to your PC.  We have found some interesting … Continue reading →

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From The People Who Brought You: Static with Catalina Phones – maybe not the phones fault…

Posted on July 27, 2009 by

On to the reason for the post. Way back on July 9th I wrote a post about hardware problems causing static and clicking sounds on Catalina’s. What we’ve found after some more testing is below: Continue reading →

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Static with Catalina Phones – maybe not the phones fault…

Posted on July 9, 2009 by

I’ve been working hand in hand with a client to isolate some static/clicking sound issues for users utilizing the CX200 (Catalina phones). We did a good amount of monitoring and didn’t see a single red flag, in fact our MOS was 2.95 on PSTN calls (that’s about as good as it gets)…. Continue reading →

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