Tag Archives: Contact Object

Part 3. How’d ya like to trade in that old PBX for a shiny new OCS environment?

On to OCS… There isn’t much to the mediation install, so we’ll skip over that and go right to the mediation configuration. Keep in mind; you want to have 2 separate network interfaces on your mediation server. One will be used to route traffic to the VoIP gateway and the other 2 the data network. Continue reading

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Syntax for Creating a New Contact Object for a Response Group

So you want to deploy some hunt groups or IVR’s, however when you open the RGS site you don’t have any contact objects to start with. Here’s a quick look at how we can create these objects Continue reading

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