Tag Archives: Live Meeting

How to Customize the Meeting Entry Page for Lync

With Lync 2010 we now have a single client for Lync Client and the Online Meeting (formerly called Live Meeting) functionality which makes everything a little simpler.  If you have the Lync Client you get your meeting functionality and the … Continue reading

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Kaspersky Strikes Again

As most of my posts lately have, this post comes from troubleshooting connection issues. We’ve all seen certificate issues, DNS, routing and firewalls cause us pain. Far too often we jump right to those things as the root of a new problem; overlooking the workstation and the ancillary applications running on it.
For this scenario I was working with a contact from the technet forums named Alan McBurney. Alan was having issue connecting audio and video via a Live Meeting on a recently deployed OCS environment.
Alan was seeing the error “Your audio and/or video session was unexpectedly disconnected.Action required: Please rejoin audio and/or video.”
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A certificate gotcha that got me, again…

As everyone who’s ever looked at OCS knows, you need certificates to make it work. Although certificates aren’t really too difficult once you have the hang of it, they seem to be a tough hurdle for a lot of IT folks to get over. I’m not going to attempt to explain PKI today, but I thought I might share a story about a gotcha that got me, twice. Hopefully my pain (although it was only a few minutes of troubleshooting this time) will help someone else. Continue reading

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What to do when your customer’s WAN is actually firewall to firewall VPN’s

Recently I began planning for a centralized deployment of OCS that would sit in one of 6 offices for a client we’ll call Acme Accounts. Acme will start out using OCS for IM, P2P audio/video and Live Meeting; eventually OCS will grow into a full blown enterprise voice solution. The first big hurdle for us when designing Acme’s OCS implementation was their “WAN”, instead of typical MPLS or point to point connections, Acme uses its internet connections and ASA firewalls in each location to create VPNs that allow traffic to route between sites. The latency created by this solution has never been an issue, but voice and video were never running over this connection either. Continue reading

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Troubleshooting Live Meeting

During the past few months I’ve had a number of calls to troubleshoot Live Meeting connectivity issues, then earlier this week I worked with someone on the MSDN forums on the same topic. In most cases lately the issues have actually been DNS related, but I’ve also seen firewall and configuration issues cause this. The one common thing I see is most folks don’t know where to begin in troubleshooting their issues. Since this is a common issue, and something I’ve seen a number of search queries lead people to my site on, I thought it would be appropriate to share a few things I do when troubleshooting Live Meeting. Please keep in mind, the things I’m sharing are things that have helped me correct issues, there may be better ways to troubleshoot out there, if you know of one I’d encourage you to share. Continue reading

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Some OCS stats from a live environment

Although most of the blogs I write lean towards the technical side of things, today I was working through some cost savings estimates associated with implementing OCS in our environment at PCMS and I wanted to share. If you following any of the many OCS folks on twitter, I’m sure you’ve seen some other folks post stats like these, so I thought I’d share as well. I’ll start with a little background on our company: Continue reading

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A Handy Link for Testing Certificates

Today while troubleshooting a Live Meeting problem for a client I utilized a very helpful website that I used in the past but forgot about. As the issues appeared to be certificate related I went out to a site I had been too when working with digicert before Continue reading

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Microsoft releases Live Meetings Updates

For those who haven’t seen these yet: Live Meeting Client Update: http://support.microsoft.com/kb/969697 Conferencing Addin for Outlook: http://support.microsoft.com/kb/969696 Group Chat Update Package: http://www.microsoft.com/downloads/details.aspx?FamilyID=e5924bf9-b042-4c53-b4a6-79c7e5c9749b&displaylang=en

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Something I don’t talk about often – Licensing…

So I’ve found myself with some very useful information I’d like to share with everyone. This is not a normal topic for me, but I see a benefit to discussing *gasp* LICENSING! Continue reading

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