Tag Archives: speed dial

Company Wide Speed Dial in OCS

As OCS becomes more popular we find more companies deploying it with diverse needs. During a recent deployment I worked with a client that had over 100 speed dial numbers for various partner companies that they regularly dialed. Each speed dial was a 3 digit number starting with a # (pound/hash symbol), some of the numbers translated to 10 digit dials, others only 6 digits with 4 more digits dialed by the user added to the end. As this was in place with the existing PBX it was important to bring this functionality to OCS as well. After discussing the requirements with the client I used my lab to verify the solution was feasible and consistent to their request. A few minutes of tweaking the normalization rules and I had a plan.

I started with the companies “Location Profile” (in the OCS Snap-in Right click Forest>Properties>Voice Properties), for this example it will be HQ.ocsguy.local:
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