Tag Archives: Voice

Part 3. How’d ya like to trade in that old PBX for a shiny new OCS environment?

Posted on June 29, 2009 by Kevin Peters

On to OCS… There isn’t much to the mediation install, so we’ll skip over that and go right to the mediation configuration. Keep in mind; you want to have 2 separate network interfaces on your mediation server. One will be used to route traffic to the VoIP gateway and the other 2 the data network. Continue reading →

Posted in Uncategorized | Tagged , , , , , , , , , , , , , | Leave a comment

Forwarding calls to an outside number from Response Groups

Posted on June 5, 2009 by Kevin Peters

If you’ve used Response Groups in OCS 2007 R2 like I’ve had, you’ve probably found out the hard way that you can’t forward a call to an outside line. What in the world would you want to do that for you ask? Simple, say you have a 24/7 help desk that utilizes an answering service to cover calls outside of 8×5. Continue reading →

Posted in Uncategorized | Tagged , , , , | 3 Comments